Sales and Marketing trainee in Phuket. Dromen komen toch uit!

To establish and maintain a high level of proficiency and professionalism in sales to ensure maximum results in obtaining profitable sales for accommodation, food & beverage and other hotel facilities in the company. Perform related duties and special project assigned.

DUTIES AND RESPONSIBILITIES :

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

The duties are :

• (I) To market / sell in assigned geographical and market segment territories to maximize revenue

(ii) Inter hotel Sales – to promote and sell all our hotels Worldwide on calls, telephones, mail, contact, client entertainment and site inspection

• To develop new accounts for the hotel through personal of sales calls and client servicing.
• Servicing existing accounts and maintaining a regular call pattern
• To provide feedback on competitor hotel activity
• To promote hotels facilities and activities through hotel inspection and entertainment of clients in the hotel
• Attend daily and related Sales meeting
• Attend hotel functions such as requested
• Participate in staff management, in particular in term of hours, training, leadership and discipline. In respect to rules and regulations.

The responsibilities are:

1. To ensure client and guest satisfaction with the services provided by the hotel
2. Submitting weekly plan and daily sales activity including monthly measurement report to the director of Sales and Marketing
3. Ensuring proper records are kept on clients in the form of a v1 system, and maintain commercial portfolio or account management system.
4. To handle client reservation request in a proficient and polite manner
5. Handle routine correspondence, responding within 24 hours
6. Ensuring that sales promotional material to be distributed is current
7. Maintain up to date trace file for follow up on leads
8. Make sure AHMS standards and procedures and those resulting from hotel’s Sales and Marketing policy are correctly applied
9. Make any suggestion likely to better adapt services to local markets expectations.
10. Apply and ensure application of procedures and regulations concerning FO and F&B
11. Make sure that all material and equipment made available to the Sales and Marketing department is correctly used.
12. Working hours as per company policy.
13. Market segment as assigned based on geographical area
14. Keep updated and involved in rate loading process

Duur: 12-18 maanden

Vergoedingen:

• Lodging,
• Meals on duty,
• If applicable: working clothes

Vereisten:

• Must be able to communicate in English writing and speaking and other languages that are advantage. ( at least 1 extra language ( Mandarin or German or Russian)
• Good inter-personal skill
• Computer literate, i.e. word, Excel, Fidelio
• Sales and related experiences that are advantage

DESIRABLE QUALIFICATIONS

• Must be able to contact with all levels of personnel within the hotel and with the hotel guests.
• Good educational background
• Ability to communicate clearly and effectively with the customers at all level
• Related industry experience is highly regarded

Aptitudes       :

Be able to handle all tasks and clients task including complain while maintains the standard of performance. Has a strong selling skill and team building.

Temperament :

Low profile, Calm however aggressive in a positive way, Confident, Hospitable and friendly

Other requirements:

• Enrolled student 3rd or last year or freshly graduated ( <12 months)
• > 23 years of age
• Minimum of 12 months ( possible contract after finishing succesfully training)
• Previous experiences in F&B, Revenue, Rooms Management

Interesse? Reageer direct! Stuur daarbuiten je CV (bij voorkeur aangemaakt via Europass: https://europass.cedefop.europa.eu/editors/en/cv/compose ) en motivatie brief apart naar ONS . 

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